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Lori Strong's avatar

I always love a lounge with a cheesemonger or specialty cocktail bar, but the real value of a regular airline lounge (to me, and why I keep my AA Exec MC each year) is when you can get the agents inside to help you rebook canceled flights, change your connections if you’re not going to make it, and often get intel before the passengers “on the outside” hear it. Having this access over holiday travel season is even more priceless.

Holly Clemens's avatar

Love your hilarious lounge definitions, Summer!

The situation that burned me the most is when trying to use the United credit card one-time passes that you get for your annual fee. The past few years on the rare occasions I was flying United and tried to use them, they always had the sign out front saying they were not accepting them. It felt like a false promise and I have cancelled my United card due to this. Hope to see you in a (non -United) lounge someday!

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